More Information Before You Fulfill An Order
Wyllo, formerly NoFraud, evaluates transaction and customer signals to help merchants assess fraud risk. Its screening decisions give staff another source of information when reviewing an order, alongside the customer history, payment details, and fulfillment requirements.
What They Offer
- Fraud ScreeningPass, Fail, and Review decisions help staff identify orders that need attention.
- Optional Chargeback ProtectionMerchants who purchase coverage may receive reimbursement for eligible transactions that meet the policy and agreement conditions. A Pass decision alone does not establish coverage.
- Device & Customer SignalsDevice, identity, and transaction information contribute to risk assessment and give reviewers more context.
- Manual ReviewOrders marked Review can receive further assessment through Wyllo's review process.
Screening Decisions In The Order Workflow
MFS submits orders for screening when they enter processing. Pass, Fail, and Review decisions are recorded with the order so staff can follow up in the same place they manage the sale.
- Order submission when the order reaches processing
- Pass / Fail / Review routing through the configured order statuses
- Periodic review updates and a staff recheck action
- Decision history recorded on the order for follow-up
- Staff review of payment, stock, and fulfillment decisions; a review status by itself does not guarantee every shipping path is blocked
Coverage Depends On The Transaction And Agreement
Wyllo's chargeback guarantee is available to merchants who purchase the applicable protection. Coverage requires a qualifying transaction, an eligible chargeback reason, the required transaction information, and compliance with the policy and merchant agreement.
We review the account and integration setup with your team. Wyllo determines coverage and handles claims under its terms. See the Wyllo Chargeback Guarantee Policy for the current requirements.
Build A Clear Review Handoff
Your Wyllo subscription and any chargeback protection are arranged directly with Wyllo. During setup, we connect the account, configure decision routing, and walk through test orders and the staff review process. Existing NoFraud customers should confirm their current account configuration and coverage with Wyllo.