Run The Range Desk Without A Second Customer And Billing System

One Workflow From Arrival To Checkout

A range visit can include a reservation, waiver, lane assignment, rental, member entitlement, class attendance, and several charges. MFS Exchange keeps those steps with the customer record and the same POS used for retail, so the desk can follow the visit without rebuilding it in another billing flow.

Check-In, Check-Out, And Lane Counts

• Multi-lane tracking with real-time check-in / check-out and guest counts per lane.
• Lane-specific sales processing — ammo, rentals, and range fees rung up against the specific lane the customer is on.
• Bulk checkout to close multiple lanes simultaneously at end-of-shift.
• Reservations, online & in-store — book a lane on your public page or take it by phone for a specific time.
• Lane status dashboard shows occupancy, current customers, and time on lane at a glance.
• Session packages — sell range time as flat-price packages, like 30 minutes or an hour, with online prepay credited at check-in.
• Booking search across all dates by name, phone or reference.

Track Rentals From Checkout To Return

• Firearm rental tracking from check-out to return — each rental tied to a customer record and a lane assignment.
• Return processing that marks each rental returned with the time, so open rentals are always visible.
• Rentable firearms list with a price for each, rung up against the lane.
• Rental waiver enforcement — a firearm rental can’t be added to a lane until the renter has a signed waiver on file, so no rental leaves the counter uncovered.
• Waivers for everyone on the lane — walk-ins and guests matched by phone, minors through a guardian, and a signing link texted on the spot, with waiver expiry and renewal reminders.

Keep Classes And Training On The Same Calendar

• Course catalog and scheduled sessions — build reusable class templates once, then schedule one-off sessions or full recurring series from them, authored right in the POS.
• Online public registration and payment — customers find, register, and pay for classes on your site, with full prepayment or deposits configurable per course.
• Rosters, attendance, and pass/fail — take attendance at the door and record each student's result on the roster, all tied to their customer record.
• Printable completion certificates — issue certificates for passed students on the spot, ready to hand over or email.
• Waitlists with automatic promotion — a full class keeps selling to a waitlist, and the next person is promoted automatically when a seat opens.
• Prerequisite enforcement and reserved lanes — require a prior course before a student can register, and hold the lanes or resources a class needs so retail check-ins can't double-book them.

Memberships With Visible Entitlements

• Application-to-approval workflow — prospective members apply, staff review, and you approve, with every step tracked against the customer record.
• Gate and door fob records — issue, link, status, and charge fobs from the member record. Physical gate-controller access requires a separately scoped hardware integration.
• Prepaid access credits and punch cards — sell blocks of range time or visits up front and draw them down at check-in and checkout.
• Per-discipline round pricing and dues billing — price by discipline and bill club dues on schedule, all in the same ledger as retail.

Let Customers Book And Pay Online

• Self-service reservations — customers book a lane on your public page and pay online, no phone call required.
• Deposits or full prepayment — configure deposit type, amount, and tax timing to your policy, with a reservation fee that's automatically waivable for members.
• Waiver capture at booking — collect the signed waiver during the booking flow so customers arrive ready to shoot.
• Automatic hold release and confirmations — unpaid holds auto-release to free the lane, and every booking sends a confirmation.
• Booking controls — operating hours enforced, lanes held back for walk-ins, and customers can pick their own lane.

See The Whole Range Business

• Operational analytics — lane utilization, peak hours, class fill rates, membership movement, member vs. walk-in mix, and range revenue in one report.
• Customer history — a full activity history per customer across check-ins, rentals, classes, and club activity.
• CSV exports for managers and bookkeepers — operational, customer-history, and accounting-ledger exports drop straight into your workflow.

Memberships That Run Your Range

• Free range hours per period with per-visit caps and monthly or annual reset — members shoot on included time and the counter tracks it automatically.
• Unused-hours carry-over so members don't lose what they paid for, with a configurable rollover limit, and an optional cap on free time per day, week or month for each tier.
• Members-only bays and after-hours eligibility — record which tiers receive reserved lanes or fob administration; physical access remains subject to the configured gate hardware.
• Guest passes, discounted-guest pricing, and free rentals per period, so members bring friends on their terms.
• Storage lockers included with the membership tiers you choose, through storage lockers.
• Advance-booking windows and category/booking discounts — members book earlier and pay less across the products and services you choose.

Monthly, Quarterly, Annual, Or Lifetime

• Flexible cadences — monthly, quarterly, annual, or lifetime — each tier priced independently.
• Trial memberships and initiation fees to fit promo pricing and one-time onboarding charges.
• Auto-renew through WooCommerce Subscriptions — recurring billing runs on subscription products with a failed-payment grace window (requires the WooCommerce Subscriptions plugin).
• Prorated first period so a mid-cycle join is charged fairly to the membership-year anchor.
• Sold right at the register — the first period plus any initiation fee are charged on the sale, tender-split like any other order.

One Membership, Many Members

• Individual, couple, family, and corporate shapes — pick the relationship model per tier.
• Linked roster accounts under a primary — included members plus paid add-on members, with dependent age caps and household attestation.
• Corporate and business memberships for departments, agencies, and teams that buy access in bulk.
• Shared or per-member entitlements — decide whether range hours and perks pool across the household or apply per person.
• Home-location scope for multi-store operators — scope a membership to one location or the whole network.

From Signup To Cancellation, Clearly Tracked

• Automatic member emails — welcome messages, failed-renewal alerts to the member and staff, and class and event confirmations and reminders.
• Agreement capture at the register — the membership agreement is presented and signed when the membership is sold.
• Clear statuses — active, pending, expired, pending-cancel, and cancelled — visible on the customer account.
• Cancellations with prorated refunds — unused coverage is quoted and refunded to original tender, account credit, or gift card, your choice.
• Term locks and cancellation-notice windows enforce your contract terms automatically.
• Member savings at a glance — the register shows a member exactly how much their membership just saved them.

Included With MFS Exchange · Waiver Subscriptions Direct

The range and membership workflow is part of the MFS Exchange build. Smartwaiver or OtterWaiver subscriptions remain with those providers, and gate hardware, payment, and communication connections are configured according to the shop's setup.